Our Story

It all began in 1993.

My name is Rhett Freeman, and my wife’s name is Suzanne. After graduating from Ricks College with an associate degree, I was attending Idaho State University while working at a group home for individuals with disabilities. One of my responsibilities was cleaning the carpets, which often became dirty from spills and accidents. We only had a small portable machine, and despite my best efforts, I wasn’t always satisfied with the results.

I’ve always been a bit of a clean freak, so I began looking for better ways to clean carpets. That curiosity led me to attend carpet cleaning classes in Salt Lake City. It was there that I fell in love with the profession. I learned techniques for removing stains I had never been able to get out before, and I discovered that there was far better equipment available than what I had been using. I was also surprised to learn that people were making a successful living cleaning carpets.

The idea of starting a carpet cleaning business as a part-time job while attending school became very appealing. Around that same time, I noticed there were many rental properties in Pocatello, and Suzanne and I had just purchased a duplex of our own. Whenever tenants moved out, the carpets needed cleaning. That experience made me realize that many other landlords likely had the same need.

With that in mind, I purchased a quality carpet cleaning machine and began offering my services to anyone who needed help with their carpets. Business started slowly, but over time I was blessed with several large accounts. Before long, I had more work than I could handle while attending school. It was a difficult decision, but I chose to leave school and pursue carpet cleaning full-time.

What I enjoy most about this business is working hard, meeting new customers, and helping make their carpets and upholstery look great again. There is a real sense of satisfaction in restoring something that looks worn and tired.

I also owe a tremendous amount of gratitude to my wife, Suzanne. She handles all of the bookkeeping and accounting, and this business simply would not run without her dedication and support.

That’s our story. We appreciate the opportunity to serve our community and look forward to doing business with you.

A white van with the logo 'Freeman Carpet Cleaning' and contact information on the side, parked outdoors with trees and a hill in the background.

Our Team

A man with short, light-colored hair smiling outdoors under a tree, wearing a black collared shirt with a small logo.

Rhett Freeman

Owner and Lead Carpet Cleaner

As the founder of the company, Rhett takes pride in delivering honest, dependable service and treating every customer's home as if it were his own.

A woman standing outdoors on a sunny day in a grassy area with trees and a building in the background.

Suzanne Freeman

Accountant

Suzanne keeps the business running smoothly behind the scenes by billing and managing customer accounts.

Young woman with long wavy brown hair smiling outdoors in front of green trees and grass, wearing a black polo shirt with a logo on the left chest.

Ashlynn Jensen

Assitant Carpet Cleaner

Ashlynn supports by assisting with setup, cleaning services, and customer care, helping us provide the best experience.